FAQ

Frequently Asked Questions

What payment methods do you accept?
  • Credit Cards (Visa, Mastercard, American Express)
  • PayPal: standard payment and 4 interest-free installments
  • Apple Pay
  • Shop Pay

All payments are secure and encrypted.

What are the delivery times?

Orders are dispatched within 10 working days, in addition to the carrier's delivery time (Chronopost, Colissimo, and Mondial Relay)

Do you offer customizable jewelry?

Yes, some models can be customized via the Google Form linked on our homepage. The lead time may be longer depending on the request(s).

What kind of packaging will my product arrive in?

Your product(s) will be sent in a bubble envelope or a cardboard box for larger orders.

How can we contact you in case of a problem?

You can contact us via the form on the Contact page or by email: bloomii.ent@gmail.com

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